Effective Date: January 14, 2026
Koinova Developments (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you visit our website or communicate with us, including by SMS/text message.
1) Website Purpose and What We Collect
Our website is primarily informational. We do not sell products or services directly through the website, and we do not require user accounts.
We may collect limited information in the following ways:
- Information you choose to provide: If you contact us (e.g., by phone, email, or a contact form, if used), you may provide details such as your name, email address, phone number, and the content of your message.
- Basic technical data (automatic): Like most websites, our server and analytics tools (if enabled) may automatically log limited information such as IP address, browser type, device type, pages visited, and approximate location (city/region). This data is used for basic security, performance, and site improvement.
2) How We Use Information
We use information to:
- Respond to inquiries and provide requested information
- Communicate about projects, estimates, scheduling, or related questions
- Maintain website security and performance
- Improve our website and user experience
3) Cookies and Analytics
We may use cookies or similar technologies for basic website functionality and/or analytics. You can typically control cookies through your browser settings. If we use analytics tools, they are used to understand general website usage trends and improve the site.
4) Sharing of Information
We do not sell your personal information.
We may share information only in limited circumstances, such as:
- With service providers who help us operate our website and communications (e.g., web hosting, email, SMS delivery), and only as needed for them to perform those services
- If required by law, court order, or to protect rights, safety, and security
5) Website Hosting
This website is hosted and maintained by Zeal Media Inc, a Canadian Web Hosting Company. Hosting providers may have access to technical logs and server data as part of standard hosting operations, security, backups, and maintenance.
6) SMS/Text Messaging (RingCentral)
If you provide your phone number and choose to communicate with us by text message, you consent to receive SMS messages from Koinova Developments related to your inquiry and our services (for example: responses to questions, scheduling, project updates, or requested information).
Important notes:
- Message frequency varies based on your interaction with us.
- Message and data rates may apply depending on your mobile carrier plan.
- Reply STOP to unsubscribe from marketing or non-essential messages.
- Reply HELP for help or contact us using the information below.
- SMS messages may be delivered using third-party service providers such as RingCentral (or its downstream carriers and vendors) to transmit and deliver messages.
No mobile information sharing for marketing:
We do not share, sell, rent, or trade your mobile number or SMS consent with third parties for their marketing purposes.
SMS data retention:
We may retain text message communications and related phone numbers for recordkeeping, customer service, and operational purposes, unless and until you request deletion where applicable and permitted by law.
7) Data Security
We take reasonable steps to protect information submitted through our website and communications. However, no method of transmission over the internet or electronic storage is 100% secure.
8) Data Retention
We keep information only as long as needed to respond to your request, maintain records, and meet legal or operational requirements.
9) Your Choices
You can:
- Contact us to request access, correction, or deletion of personal information you have provided (where applicable)
- Opt out of SMS at any time by replying STOP
- Adjust cookie settings in your browser
10) Children’s Privacy
Our website and services are not intended for children under the age of 13, and we do not knowingly collect personal information from children.
11) Changes to This Policy
We may update this Privacy Policy from time to time. The “Effective Date” will be updated when changes are posted.
12) Contact Us
If you have questions about this Privacy Policy or our SMS messaging practices, contact:
Koinova Developments
Email: privacy @ koinova.ca
Phone: 306-205-4025